Sunday, June 23, 2024

TIACA launches pilot for Cargo Service Quality Tool

The International Air Transport Association (TIACA) has launched the pilot for its online Cargo Service Quality (CSQ) Tool with 15 cargo terminals trialling the scheme. The tool allows forwarders to rate and review service quality they receive at participating hubs, based on factors including processes, technology, facilities, regulators and general airport infrastructure. The initiative aims […]