Multimodal 2018: What do shippers want? That is the question

The age-old questions of ‘what do shippers want?’ needs to be answered if meaningful Key Performance Indicators (KPI) are to be produced. The session entitled ‘Developing KPIs for air freight shippers’ at Multimodal 2018 was held in Birmingham on 2 May, focused on the work of Global Shippers Forum and Cargo iQ, an IATA interest […]