Accenture launches AFLS Exchange with AFKLMP

Air France KLM Martinair Cargo (AFKLMP) will be the launch carrier of Accenture’s AFLS Exchange cloud-based connectivity and collaboration platform. Developed by Accenture’s Freight and Logistics Software (AFLS) business group, the platform gives carriers real-time visibility into their partner and joint venture networks. The service gives customers more product and route options, and enables faster […]

Accenture powers Virgin’s digital transformation

Virgin Atlantic Cargo’s digital transformation will be powered by the implementation of Accenture’s Freight & Logistics Software 8.0 platform. The cloud-enabled, end-to-end cargo management software suite will replace Virgin’s 10-year-old Voyager operating system when the first phase goes live in early 2020. Once fully operational, Virgin’s customers’ systems will be able to connect directly through […]

ACE: Give the customer more choice as to how to interact

Giving the customer the choice of how they want to interact may be the key to customer satisfaction, delegates were told at air cargo europe on 11 May. In the session ‘Reorganizing sales and customer service to match today’s new customers’, co-host Dr Joachim Ehrenthal, who is the owner of software company joe.systems said customers […]

Survey finds cargo executives want better tools to optimise revenue

Only one in four air cargo executives feel they are able to optimise revenue for their business, despite an ongoing economic recovery which has driven an increase in freight volumes, according to a survey by Accenture. The Accenture 2015 Air Cargo Research: Taking Off for Higher Profitability – says air cargo executives want and need better tools […]