UPS has made improvements to Flex Global View – a management and visibility tool for air, ocean and surface freight shipments, plus warehouse inventory, purchase orders and customs entry details.

Upgrades include a new ocean container dashboard specifically for ocean containers where information can be sorted by carrier, port of loading and unloading, shipper or receiver.

Others are more detailed shipping alerts – with email alerts to customers regarding specific supply chain events associated with shipments and/or customs entries. These will now include more shipment-specific details that were previously only available by logging into the system and searching for information. As a result, customers know instantly via email alert about changes in their supply chain and are able to react quickly.

The upgrades also include better dashboards and reports, which been reorganised making it easier for customers to find what they are looking for.

UPS Freight Forwarding president, Cindy Miller says: “UPS is committed to continuous improvement to this important customer technology tool. No one likes supply chain surprises, which is why Flex Global View offers a level of visibility, reporting and alerts that keep customers informed and in better control of their supply chain.”