The role of warehousing in supply chains has evolved from simple storage facilities to dynamic hubs of activity supported by smart technologies and automation. Advanced warehouse management systems (WMS), robotics, and IoT sensors are enabling businesses to optimise space, reduce errors, and enhance operational efficiency.
“Warehousing has become the backbone of modern logistics,” Arif Siddiqui, Founder & CEO of Coign Consulting, said. “With the integration of automation and real-time tracking systems, we can now offer better visibility, faster inventory turnover, and greater adaptability to demand fluctuations. The days of static storage are over; warehouses are now intelligent ecosystems.”
Cold storage
The demand for cold storage facilities is surging, driven by industries like pharmaceuticals, food and beverages, and e-commerce. Maintaining precise temperature control is critical for preserving the integrity of sensitive products, and innovations in cold chain logistics are enabling companies to meet these stringent requirements.
Abhishek Aditya, Director of Supply Chain Management at McCain Foods, explained the unique challenges of cold: “Cold chain logistics requires an unbroken chain of temperature control from origin to destination. Innovations like IoT-enabled sensors and predictive analytics are helping us maintain product quality while minimising energy consumption. These technologies are not just improving efficiency but also supporting sustainability goals.”
Service provider to strategic partner
Contract logistics is no longer limited to managing specific supply chain functions. It has evolved into a comprehensive service model that provides end-to-end solutions, from warehousing and distribution to value-added services like custom packaging and reverse logistics.
Raaj Jobanputra, Director at JW Group, highlighted the strategic importance of contract logistics: “Companies are increasingly relying on third-party logistics providers to manage complex operations, allowing them to focus on their core competencies.
“By leveraging advanced technologies, we are not only improving efficiency but also offering customised solutions that align with our clients’ strategic goals.”
Driving change
The adoption of technology is central to the transformation of warehousing, cold storage, and contract logistics. IoT sensors, AI-driven analytics, and blockchain are enabling greater accuracy, transparency, and security across supply chains.
Nitin Manchanda, Head of Supply Chain at Amazon Fresh, discussed the role of robotics and AI in streamlining operations: “At Amazon Fresh, we use robotics to optimise picking and packing processes, reducing lead times and improving order accuracy.
“AI-driven demand forecasting helps us anticipate customer needs and plan our inventory accordingly. These innovations are essential for maintaining our promise of fast, reliable deliveries.”
Greener logistics
Sustainability remains a critical consideration for the logistics industry. Innovations in energy-efficient warehousing and green logistics practices are helping companies reduce their environmental footprint while maintaining operational excellence.
Ugrasen Singh, Associate Director at Cipla, highlighted the role of renewable energy in cold storage: “Many companies are investing in solar-powered cold storage facilities to reduce energy costs and carbon emissions.
“Additionally, the use of eco-friendly refrigerants is making cold chain logistics more sustainable. These steps are vital for aligning logistics operations with broader environmental goals.”
Pharmaceutical applications
Within the pharmaceutical and healthcare sectors, precision and compliance are paramount.
Ryan Viegas, a Consultant for the Pharma & Healthcare Industry, underscored the importance of real-time monitoring: “For pharmaceutical products, even minor deviations in temperature can have serious consequences.
“IoT-enabled cold storage solutions are allowing us to track shipments in real-time, ensuring compliance with stringent regulatory standards. This level of precision is transforming how we manage pharma logistics.”
Challenges and opportunities
While the logistics industry is making significant strides, challenges such as fragmented infrastructure, high implementation costs, and a shortage of skilled labour remain. The panel called for greater collaboration among stakeholders, including governments, technology providers, and logistics companies, to address these barriers.
“Innovation requires investment—not just in technology but also in training and development. Building a skilled workforce that can adapt to these advancements is crucial for ensuring long-term success,” Jobanputra noted.
