Swissport International has gained Oman Air as a new customer in Europe.
The two companies have signed a multi-station agreement for full cargo handling services at Heathrow Airport, Munich Airport, Frankfurt Airport and Paris Charles de Gaulle Airport.
Swissport says the new agreement underlines it ability to provide standardised services across a multi-station environment.
As of 3 September 2015, Swissport will take over full cargo handling services for Oman Air at London Heathrow followed by a phased transition of the other three stations, with completion by 1 November 2015.
Through the one-stop approach, both parties will benefit from increased standardization in process flows with a common service level agreement and KPI measurements.
Oman Air’s chief officer service delivery, Andrew Walsh, says: “In support of our world class service, Oman Air heavily relies on the punctuality and reliability of the quality standards of its ground and cargo handlers.
“After a careful review we are confident that Swissport will be the right partner in supporting us towards our journey to become the best.”
Swissport executive vice president for global cargo services, Nils Knudsen, adds: “We are proud of this intensified cooperation. It shows Swissport’s dedication to highest performance and quality.
“We are very much looking forward to developing our global relationship with Oman Air and establishing a fruitful partnership in the coming years.”
