Singapore Airlines Cargo and cargo.one today announced a global partnership to bring the airline’s cargo services to the real-time digital booking platform.
By partnering with cargo.one, Singapore Airlines Cargo gains access to cargo.one’s large global user base of freight forwarders.
Within a few clicks, freight forwarders using cargo.one can search, book, amend and track Singapore Airlines Cargo bookings in real time, and collaborate with colleagues on bookings.
Chin Yau Seng, senior vice president cargo, Singapore Airlines, comments: “At Singapore Airlines, we are committed to the continued digitalisation of all areas of our business. Through our partnership with cargo.one, we have the ability to offer our customers an enhanced online booking experience with greater speed, flexibility, and convenience. This is one of many steps that we are taking to provide a more seamless experience for our cargo customers”.
“We are proud to partner with Singapore Airlines Cargo globally and bring its excellent cargo services to cargo.one users. Both companies share a strong motivation to continually raise standards and efficiencies in all aspects of cargo booking”, says Moritz Claussen, founder & co-CEO of cargo.one. “Among many aspects, Singapore Airlines Cargo brings to the table invaluable Asia market insights.”
In the first phase, from July 2022 freight forwarders will have access to Singapore Airlines Cargo’s capacity using the cargo.one marketplace. The partnership provides cargo.one users with additional access to sought-after Asian destinations such as Singapore, Bangkok, Shanghai, and Manila.
Partners in digital sales success
As part of its data-driven decision-making, Singapore Airlines Cargo can now leverage the real time data feeds and market insights and benchmarks from cargo.one360 – cargo.one’s data and analytics solution. The facility greatly helps airlines to understand customer choice data and improve revenue management and pricing.
In addition to its strong technical expertise earned across many airline integrations, cargo.one says it is proficient in steering digital business growth. To bolster this support, the company has recently appointed Fabrice Godeau as vice president airlines, Asia Pacific.
With 25 years’ experience in the region, he has an extensive background in working with airlines and airports to increase performance through effective technology transformations.
Fabrice Godeau comments: “I am thrilled to come onboard cargo.one to help supercharge the future of air cargo and particularly in the Asia Pacific region. With an expert team dedicated to driving airline digital sales growth, we will be supporting Singapore Airlines Cargo and other airlines in the region – creating a new stream of revenues and enhancing service delivery through digital distribution.”
