Softlink Global successfully hosted a webinar on LogiTrack, a powerful extension of its intelligent cloud ERP platform, Logi-Sys, with over 300 participants joining globally to explore its real-time shipment visibility and digital workflow capabilities. Mumbai, May 29, 2025 – Softlink Global hosted an engaging and informative webinar introducing LogiTrack, a powerful extension of its LogiSys platform that brings real-time shipment tracking and booking management into one easy-to-use digital tool. The session saw participation from over 300 attendees, including freight forwarders, logistics professionals, and customers from across the industry.
Led by Ashwin Mishra, Head – Product team and Vishal Pawar, Sr. Manager – Product, the webinar gave attendees a comprehensive look into how LogiTrack is transforming the way logistics businesses manage shipment visibility, documentation, and communication – all on a single unified platform.
What is LogiTrack? LogiTrack is a branded customer portal within Softlink’s Logi-Sys platform, built specifically for freight forwarders. It enables forwarders to offer their customers—shippers and consignees—a secure, self-service interface for real-time shipment tracking, document management, and financial visibility.
More than just a tracking tool, LogiTrack acts as an extension of the forwarder’s brand, empowering them to deliver transparency, build trust, and enhance customer relationships. It consolidates critical shipment information into a single platform, reducing communication gaps and helping forwarders stand out in a competitive logistics landscape.
Key Highlights from the Webinar
Real-time Tracking: Users can see live updates of shipments via a map view, including location tracking using AIS data.
Easy Booking: Customers can send booking requests directly to logistics service providers (LSPs), attach documents, and receive timely updates.
Invoice Access: Shippers can view, verify, and download invoices and documents directly through the platform – no more endless email chains!
User-Friendly Interface: LogiTrack works seamlessly across mobile and desktop, and can even be embedded into customer websites.
Approvals Made Simple: The tool includes workflows for approving shipping documents, keeping records locked and secure.
White-label Ready: Businesses can brand LogiTrack as their own for a more personalized customer experience.
Built for the Industry, Backed by Insights
The session also addressed common industry challenges such as communication gaps, tracking delays, and document overload. LogiTrack is built to solve exactly these problems by syncing data from the existing LogiSys ecosystem – making the entire supply chain more transparent, faster, and efficient.
Speakers also shared upcoming features including rate and quotation management, Inland movement Tracking and deeper integration with global carriers.
Industry Response and Next Steps
Attendees responded positively to the tool’s capabilities. There was strong interest from various regions including East Africa, and participants appreciated the white-labeling, user flexibility, and the ability to streamline operations without adding complexity.
The session wrapped up with an invitation to logistics providers to explore how LogiTrack can enhance customer experience and bring greater transparency and control to their operations.
