The global demand for temperature-sensitive logistics, particularly in the pharma and perishables sectors, is rising dramatically. Hubs, such as Shanghai Pudong International Airport’s (PVG) cargo terminal operator PACTL have been witness to the evolving needs of these critical cargo segments and the innovative strategies the company employs to meet them.
The volume of temperature-controlled cargo at PACTL has seen steady growth, increasing from 2.5 million tonnes in 2017 to an estimated 4.8 million tonnes in 2024. This surge is driven by the growing global demand for perishable food, pharmaceuticals, and healthcare products.
“Pharma and perishables are no longer niche sectors; they are integral to the global supply chain,” Carsten Hernig, Deputy General Manager of PACTL, said. “At PACTL, we’re committed to developing infrastructure and technologies that ensure these sensitive goods are handled with the utmost care and efficiency.”
“We expect this upward trend to continue as the world becomes more reliant on efficient cold-chain logistics,” Hernig noted.
PACTL’s Cool Centre, a state-of-the-art facility spanning 3,500 sq m, is central to this effort. The centre boasts an annual capacity of 100,000 tonnes and features different climate zones tailored to various cargo needs. “From ambient climates of +15°C to +25°C to freezers that go as low as -18°C, our Cool Centre is designed to accommodate a diverse range of products,” Hernig explained.
Ensuring quality
Temperature integrity is critical for pharma and perishables logistics. PACTL has implemented real-time temperature monitoring and an automated alarm system to ensure that goods remain within safe parameters throughout the handling process. “Every shipment is a priority. Our systems work around the clock to provide a transparent, efficient, and safe environment,” Hernig emphasised.
The facility also incorporates advanced tools such as thermo-dollies and thermo-blankets, ensuring seamless temperature control during transportation between the terminal and aircraft apron. These measures are complemented by the facility’s IATA CEIV Pharma Certification, a globally recognised standard that underscores PACTL’s commitment to excellence.
In addition to its operational advancements, PACTL is embracing sustainability and digital transformation. Plans are underway to modernise the West Cool Facilities with energy-efficient technologies and automated solutions, including Automated Guided Vehicles (AGVs) to improve storage capacity and operational efficiency.
“Sustainability is not optional; it is essential. Our goal is to integrate low-carbon solutions into every aspect of our operations,” Hernig stated.
On the digital front, PACTL’s Easy Cargo initiative is paving the way for a paperless future. The platform allows for online pre-booking, digital customs communication, and automated cargo handling processes, significantly enhancing efficiency. “Digitisation isn’t just about technology; it’s about making processes smoother and more transparent for our customers,” Hernig added.
Preparing for the future
Looking ahead, PACTL is set to expand its cool chain capabilities, including pursuing the IATA CEIV Fresh Certification by 2025. This will further strengthen its position in perishable goods logistics. Additionally, PACTL is exploring innovative solutions such as process visualization and whole-shipment tracking to enhance operational visibility.
“Pharma and perishables logistics is not just about moving goods—it’s about preserving their value, quality, and safety,” Hernig remarked.
“As the industry evolves, so too must our infrastructure and strategies.
“Handling sensitive goods is a responsibility we take seriously,” Hernig concluded. “At PACTL, we are not just adapting to the needs of today—we are shaping the logistics of tomorrow.”