Qatar Airways Cargo has launched the “My Allotments” feature on its website within the Digital Lounge portal, setting a new standard in cargo booking efficiency and intuitiveness.
The allotment dashboard signifies a big leap in the airline’s digital transformation journey. As the world’s largest air cargo carrier, Qatar Airways Cargo is leading the industry, providing customers with a personalised allotment view and instant confirmation of their bookings while at the same time allowing customers to directly book allotments via the Digital Lounge platform.
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The feature will also help in preventing overbooking by allowing customers to easily track available inventory and optimised pre-planning of allotment shipments.
Customers can book their allotments quickly and complete their bookings with just a few clicks. Additionally, the Digital Lounge portal offers a personalised experience, by showing upcoming allotments, so customers can book, with real-time updates on the remaining capacity available on the flight.
These enhancements align with Qatar Airways Cargo’s continuous upgrades to the Digital Lounge since its launch, including auto-confirmation for bookings, 24/7 helpdesk, advanced tracking and tracing and making the entire booking journey for its customers efficient and seamless.
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Mark Drusch, Chief Officer Cargo at Qatar Airways Cargo commented: “The ‘My Allotments’ feature in our Digital Lounge booking portal is proof of Qatar Airways Cargo’s commitment to leading the industry in technology, innovation and customer-centricity. This platform not only streamlines the booking process for our clients but also embodies our dedication and drive towards digitalisation and providing real-time solutions that enhance efficiency and planning. We are proud to set a new standard in the cargo industry, focusing on the requirements and feedback of our customers to continuously improve their cargo booking experience.”