Icelandair Cargo has implemented CHAMP Cargosystems’ Traxon Quality tool enabling it to track shipments across the whole supply chain.
CHAMP says as the launch customer, Icelandair Cargo has benefitted from proactively measuring the cargo performance based on live information collected from daily operations.
The Traxon tool not only enables the tracking of shipments across the whole supply chain but also provides a customisable overview with real-time information flow.
KPIs are measured to improve customer satisfaction and generate cost reductions to fulfil their needs.
CHAMP Cargosystems vice president of global sales and marketing, Nicholas Xenocostas says: “CHAMP appreciates the partnership with Icelandair Cargo and is delighted to provide our customer with more solutions and services to support its continuous development.
“Data and performance improvement is, after all, one of our key missions – enabling more airlines and forwarders to achieve this is a win for us and the industry.”
Icelandair Cargo IT manager, Bertel Olafsson says: “Icelandair Cargo is excited to be the first to use Traxon Quality. The platform will give us crucial insights to drive the process improvements for many years to come.”
The airline also uses CHAMP’s Traxon CargoHUB, Traxon Global Customs and Cargospot products.