IBS Software is offering its iCargo customers the opportunity to increase their reach to the market and thereby scale their cargo revenues through a new partnership with CargoAi. By partnering with CargoAi, IBS’ customers can extend their presence in new and existing markets by leveraging on digital sales and distribution services. This is a real ‘helping hand’ both for business and for digitalisation within the industry.

IBS Software has been working with CargoAi since July 2020 to build a rich integration between iCargo and CargoAI using a scalable, API based architecture. “Through this partnership, CargoAi and IBS Software have invested in creating platform-level integration to give our customers more choices on channels to digitally connect with their clients, faster time-to-market for such capabilities, and to do so with very little effort,” commented Ashok Rajan, SVP & Head of Cargo & Logistics, IBS Software.

“We believe that innovation can be fast-tracked by partnering with companies like CargoAi bringing in new and improved ways of doing business like in sales and distribution, which is still very antiquated and legacy-based in the air cargo industry.”

Keen to offer a ‘digital ecosystem’ to its customers, IBS Software is making its motto of ‘Partnering for Innovation” a reality. With this API based integration between platforms, airlines using only have to turn on the switch for e-bookings from all over the world to reach their system. The process couldn’t be easier for airlines – only a few days of tests are required between the platforms to get on board with CargoAi and no expensive bespoke IT development or complex system integration projects is required to deliver this capability. All the work has been done ahead of time by the two partners.

Matthieu Petot, CEO of CargoAi added: “The integration currently covers real-time e-booking and e-quoting, flight availability searches and shipment tracking. Lots of other possibilities exist, but this partnership is already showing just how essential synergies are in order to make digitalisation accessible to all stakeholders in our industry, a goal that we share with IBS.”