Havaş, a TAV Airports and Groupe ADP company, has begun providing services in Zagreb, the capital of Croatia.

With the agreement signed today, Havaş took over passenger, ramp, representation and supervision services, flight operation, load control and communication services as well as cargo and mail services at Zagreb Airport.

Havaş General Manager Mete Erna commented: “We focus on constantly improving our operations through innovative solutions and providing the best service to our airline collaborations. As a member of the Turquality programme, we take the opportunities to achieve growth abroad with the know-how we have gained in Turkey.

“Approximately 30 airlines regularly fly to Zagreb Airport, which is a significant tourist destination in the Adriatic. We will carry out all processes as the sole ground handling service provider at the airport, which also has cargo and general aviation traffic. We will increase the efficiency of our operations, sustain our investments in ground handling services and continue to be the preferred business partner of airlines.”

Havaş will provide service in Zagreb with approximately 500 employees. The Zagreb station holds ISAGO certification by the International Air Transport Association (IATA).

In 2019, Zagreb Airport served 3,435,000 and 45,000 flights, as well as approximately 13,000 tonnes of cargo. Due to travel restrictions brought by the Covid-19 pandemic, the passenger traffic at the airport in 2021 was around 41% of the traffic in 2019.

The consortium including TAV Airports and Groupe ADP holds the right to operate Zagreb Airport until 2042.