Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, has launched the FedEx Import Tool, an innovative solution that uses advanced technology to address the increasing complexities of international trade in the Asia Pacific (APAC) region.   This automated single-window solution will transform the import process and provide greater visibility on the overall end-to-end experience for importers, making importing simpler and more efficient.  

Currently available for customers in Australia, Japan, Taiwan and Korea, this tool helps reduce manual efforts in tasks such as customs documentation, and regulatory compliance. With Asia Pacific poised to be the fastest-growing region for imports in 2024, the demand for streamlined customs clearance will continue to rise. FedEx Import Tool will soon be rolled-out to additional APAC markets including Malaysia, Thailand, Indonesia, Philippines, Singapore, and New Zealand.

Key features of FedEx Import Tool include:

• Unified self-service platform to streamline the shipping process by centralising document management and shipment tracking.
• Dashboard for greater visibility into every stage of the import shipments.
• Proactive notifications to expedite the clearance process and minimise delays.
• Round-the-clock monitoring allows shippers and importers to track their shipments up to 90 days after pickup.

“As the pace of business increases, FedEx Import Tool is a timely introduction that underscores the value we bring to our customers. Leveraging intuitive digital solutions that provide importers with real-time data at their fingertips represents a significant leap in supply chain efficiency. This advancement makes supply chain planning easier and streamlines shipping processes. The end result is that customers get more time back to focus on growing their business by optimising other crucial aspects of their operations,” commented Kawal Preet, president of Asia Pacific, FedEx.    

With its mission to make supply chains smarter for everyone, FedEx is creating digital solutions to help its customers anticipate challenges and stay competitive in the ever-changing global marketplace. Other digital tools include  FedEx Ship Manager™ which helps small businesses and e-commerce merchants efficiently manage their shipments online. Customers can also arrange shipments on their mobile devices through FedEx Ship Manager Lite. FedEx is applying advanced technologies like machine learning to provide its customers with a four-hour window for incoming deliveries. The company continues to harness technology to enhance its networks and provide customers with the tools they need to stay ahead.