Monday, May 27, 2024
Express Insights: What defines customer service at DHL Express?

Express Insights: What defines customer service at DHL Express?

Ken Lee, CEO of DHL Express Asia Pacific is sharing his take on the changing face of customer service and what the company is doing to stay ahead of the game in the fourth of six short video series, titled “What defines customer service at DHL Express?”. You can  watch and/or read about it on FedEx’s content hub, Logistics of Things.

Picture of James Graham

James Graham

James Graham is an award-winning transport media journalist with a long background in the commercial freight sector, including commercial aviation and the aviation supply chain. He was the initial Air Cargo Week journalist and retuned later for a stint as editor. He continues his association as editor of the monthly supplements. He has reported for the newspaper from global locations as well as the UK.


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