A surge in demand for specialist airfreight—particularly in pharmaceuticals—and continued investment in digital services helped IAG Cargo increase revenues by 6.7 percent in 2024, with further double-digit growth already reported in the first quarter of 2025.
Camilo Garcia Cervera, chief sales and marketing officer at IAG Cargo, attributed the company’s 2024 performance to a combination of product development and infrastructure expansion: “Our specialist products, such as Constant Climate, which serves the pharmaceutical industry, saw a 22 percent increase in tonnage, while our express products, such as Critical and Prioritise, performed well as customers increasingly looked for faster delivery options.”
According to Garcia Cervera, the trend has accelerated into 2025: “In Q1 2025, we built further on this momentum, with revenues up 12.4 percent year-on-year. This growth reflects our clear strategy—invest in what matters to our customers.”
Expansion and focus
IAG Cargo’s Constant Climate, designed for temperature-sensitive pharmaceutical shipments, has seen sharp growth, driven by an increase in biotech volumes and stricter regulatory requirements.
“The continued growth of our Constant Climate product, up 22 percent in 2024, highlights the trusted role we play in supporting the pharmaceutical and life sciences sectors,” Garcia Cervera said. “This is a market where reliability, control and consistency matter more than ever.”
IAG Cargo has ramped up infrastructure to support this growth. “In 2023, we opened New Premia at our London Heathrow hub, doubling our cold chain handling capacity. Alongside around 100 approved Constant Climate stations worldwide, and expert teams in place, we are well equipped to maintain the high standards our customers expect.”
Expansion efforts are also extending beyond Europe. “Our expertise extends well beyond Europe. We have a dedicated global Constant Climate team supporting pharmaceutical customers around the world,” Garcia Cervera said. “A key addition to this team is Eunyoung Kim, our newly appointed Constant Climate specialist sales manager for the Asia Pacific region.”
Digital infrastructure and market agility
Alongside sector-specific product growth, IAG Cargo is investing in digital tools designed to give customers more control over their shipments. Garcia Cervera described the company’s digital development as an “ongoing programme”, with improvements aimed at both efficiency and usability.
“At every opportunity, our teams are enhancing our website, with recent improvements making it easier to access the best available rates and book quickly with confidence,” he said. “We are also continuing to build more self-serve functionality into the site, improving user experience not just in Europe, but across our global network.”
This focus on digitisation also plays into IAG Cargo’s response to volatility in global trade lanes. Garcia Cervera pointed to recent geopolitical disruption in the Red Sea and outlined how flexibility remains central to the company’s capacity strategy.
“Thanks to the flexibility of our global network and strong collaboration across the Group, we’re able to maintain stable flows,” he said. “In response to the challenges in the Red Sea area, we successfully offered alternative capacity solutions to customers who saw their supply chains affected.”
Shifts from sea to airfreight are also creating opportunities for IAG Cargo, particularly on intra-European and Asia–Europe lanes, where speed and reliability are becoming more critical.
“We are well positioned to support this change, with a global network, fast transit times, and a digital platform that gives customers the flexibility they need,” Garcia Cervera said.
