Chapman Freeborn has expanded the presence of its on board courier (OBC) service to Los Angeles, California to provide dedicated support for US customers.

The OBC team delivers time-critical consignments of manufacturing components, prototypes and product samples with hand-carry couriers accompanying the shipment from pick-up to final delivery.

Since launching the service in Germany in 2006, Chapman Freeborn OBC has increased its footprint by recruiting couriers globally and opening a second operations hub in Hong Kong to serve the Asian market.

Nikolai Bergmann, president of Chapman Freeborn OBC says: “We already have a substantial client base in the US and the opening of the new sales and operations centre in Los Angeles will enhance our presence and provide a strong support base for our customers. Working in combination with our hubs in Europe and Asia, the launch of our US business means we now offer real-time support and 24/7/365 coverage on a global basis.”

Rob Allerman, head of operations in Los Angeles says: “Los Angeles is one of the most diverse and vibrant global cities on the planet; we have an amazing talent pool here with a location that is convenient for our clients in time-critical industries. Opening the LA office is a perfect way for us to expand our high standards of service delivery and we’re thrilled to be here.”