India-based IT and business solution company, Cargo Flash Infotech will be replacing Kenya Airways’ manifold of operations and management systems. The systems had limited connectivity options or systems working in silos, which made information sharing restricted.

Kenya Airways’ numerous operations and management systems are currently being substituted by Cargo Flash’s single, next-generation ‘nGen’ system that includes cargo reservations (RES) system, cargo revenue accounting (CRA) System, cargo handling and warehouse management, ULD management solution, and customer portal.

The new and additional systems included as a part of this single ‘nGen’ system are mail booking and handling system, e-Commerce (door-to-door) system, target planning system, as well as the complaint and claim management system. The web-based solutions will further bolster the airline’s scope to reap a seamless, error-free and spontaneous management, accumulating several processes under one roof.

“Not only will Cargo Flash’s next-generation systems automate documentation and other cargo management processes but will also streamline Kenya Airway’s operational requirements along with boosting their efficiency and increasing revenue,” added Gautam Mandal, director – products, Cargo Flash Infotech. “We are pleased to have joined hands with Kenya Airways and deliver such an integrated solution to tackle the crucial concerns of cargo operation and administration.”

Both Cargo Flash and Kenya Airways says they see “several big opportunities” by coming together to discover the advanced-level experience with the new-age technology system in the cargo aviation industry.