Avianca Cargo (Avianca) has become a certified Cargo iQ member. The Avianca Transformation team enhanced their Quality Management System to achieve certification, particularly being recognised for their commitment to Corporate Social Responsibility and Innovative Spirit, both of which form part of the Cargo iQ Classification program.

“We are glad to see that the Cargo iQ methodology is enabling Avianca to deliver reliable service quality within air cargo and now the company has the certification to show it,” said Laura Rodriguez, Manager Implementation & Quality Assurance, Cargo iQ.

“The Quality Journey doesn’t stop here and we at Cargo iQ are committed to accompany Avianca Cargo and the team on the next steps.”

Cargo iQ’s audit included offline documentation review and an online call with an external auditor, with Avianca committed to continuous improvement and semi-annual reviews of air cargo processes.

“With over 50 years of experience, our company embraces the challenges of the future by leveraging our strengths and commitment to digital innovation. We are committed to high-quality operational standards and utilise the latest digital advancements such us Cargo IQ, to shape the future of air cargo” affirmed Eduardo Arenas, Director of Alliances, Strategy, and Transformation at Avianca Cargo.

Avianca hosted the Cargo iQ working group in Bogotá in October last year, a Cargo iQ bi-annual event that brings together experts within the membership who work to develop the different work packages in the pipeline, making progress on Scorecards and MOP redesign.