Thursday, June 20, 2024
Alaska Airlines’ booking engine to be powered by SmartKargo

Alaska Airlines’ booking engine to be powered by SmartKargo

SmartKargo has been selected by Alaska Airlines to provide its state-of-the-art booking engine for Alaska’s expanding cargo business throughout North America.

The IT provider will provide the leading-edge technology to drive growth and business innovation for the carrier.

The cloud-based SmartKargo solution will feature ease-of-use for cargo customers through a smart booking process that provides a robust backend system to allow users to input the booking requirements on a single screen.

The engine comes pre-loaded with key information, such as IATA regulatory and commodity codes. The technology also enables the e-AWB which is central to IATA’s paperless initiative.

Alaska Airlines’ managing director of cargo, Jason Berry says: “We are very excited about the future-forward capabilities that SmartKargo provides. The company’s commitment to drive innovation aligns with our commitment to deliver the best customer experience in the business.”

The SmartKargo platform is a air cargo management solution that is built upon the Microsoft Azure cloud and delivers a range of benefits for users; including highly-flexible pricing and ratemaking to increase cargo sales; ease-of-use for quick completion of all tasks; and 24/7 call support from trained SmartKargo experts through three global call centers.

SmartKargo executive vice president for sales, Jay Shelat says: “Our team is energized by the opportunity to partner with Alaska Airlines to bring leading edge technology to drive their business.

“The Alaska team brings a high standard of excellence across the board, and we look forward to providing them with an agile and innovative technology layer to facilitate their success.”

Picture of James Graham

James Graham

James Graham is an award-winning transport media journalist with a long background in the commercial freight sector, including commercial aviation and the aviation supply chain. He was the initial Air Cargo Week journalist and retuned later for a stint as editor. He continues his association as editor of the monthly supplements. He has reported for the newspaper from global locations as well as the UK.

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