• Air Charter Service (ACS) has reached a significant workforce milestone, with its 100th employee marking 10 years of service, underscoring the company’s long-term commitment to staff retention and sustainable growth.

• Founded by Chris Leach as a small family business in a basement, ACS expanded steadily through the 2000s and reached 100 total employees by 2009.

• Since making employee retention a core organisational metric in 2010, ACS has seen major improvements in long-term tenure across its global offices.

• In 2015, ACS employed just over 200 people, and half of that workforce remains with the company today, reflecting strong internal culture and stability in the competitive aircraft charter sector.

• ACS now has long-serving team members across North America, South America, Europe, Africa, the Middle East, Asia, and Australasia, providing customers with valuable continuity and deepening industry expertise.

Earlier this year, leading aircraft charter specialist, Air Charter Service, passed a very significant landmark, when its 100th employee celebrated 10 years’ service with the company. Chris Leach, ACS Chairman and Founder, commented on the achievement: “We started out as a small family business with me working out of my basement.

It wasn’t until the late ‘90s that we had more than a handful of employees. We then grew at a steady pace in the 2000s, but in 2009 we had 100 employees in total for the first time – which puts this latest milestone into perspective.

In 2010 we made staff retention a core metric for the group, which we believe is key to the sustainable growth of our business. 10 years ago, in 2015, we had a little over 200 people in the company – we have grown significantly over the past ten years, but half of those that were with us then, are still here.

“In any organisation with such a large sales team you expect a high turnover of staff, but we pride ourselves on the longevity of our team, not only here in our London headquarters, but across the globe – we have staff in our North American, South American, Mainland European, African, Middle Eastern, Asian and Australasian offices, who have been with us for more than 10 years; some for much longer. The longevity of the team also hugely benefits our customers, providing consistency of the people they deal with and the ever-increasing pool of knowledge within the company.

“In July Justin Bowman, our CEO, celebrated 30 years with the company, having started off helping me out in my basement on a work placement, before joining full time in July 1995. In fact, the average length of tenure of our board members is 19 years and 5 months. So much of charter aviation is knowledge-based and we now have such a strong core of experience, which we have long-believed is essential to growth and has been pivotal over these past ten years. “By the end of this year the number of employees to have been with us more than 10 years should have reached 114.”