- Carousel Logistics has launched a staffed Pick-Up Drop-Off (PUDO) network across the UK and Ireland, with over 100 live locations and plans for expansion.
- The service offers early-morning delivery and flexible returns for engineers handling varied shipment sizes, supported by an app enabling label-free returns and redirections.
- Led by Andrew Whitehead, Head of Network Development, the network connects with DANX and LPR Group systems across Europe to enhance field service efficiency and cross-regional integration.
Carousel Logistics (Carousel) has launched a Pick-Up Drop-Off (PUDO) network across the UK and Ireland with over 100 staffed locations now live and plans for further expansion.
The service gives businesses with field-based staff and engineers the flexibility to send and return freight, parcels, or repair items at convenient collection points, with deliveries made before 08:00 by Carousel’s network.
Unlike locker-based options, staffed PUDO sites can handle a wide range of sizes and weights, supporting engineers with bulkier or more complex shipments.
Engineers can also use Carousel’s app to return items directly via PUDO sites, even without pre-printed labels, and redirect shipments to different sites if repair work is reassigned.
“This network is about solving real challenges for our customers,” said Andrew Whitehead, Head of Network Development, UK and Ireland, Carousel Logistics.
“By giving engineers early and reliable access to the parts they need, and a simple way to return items without labels, we’re creating a service that directly improves efficiency in the field.”
Whitehead, who brings over 30 years’ experience in the logistics industry, joined Carousel at the end of last year to develop the new PUDO network, as well as several other critical logistics networks.
Extended across the UK after a successful pilot, the network is integrated with those operated by DANX in the Nordic region and the Baltics, and Carousel’s Iberia region, as well as those operated by LPR Group in Germany.
