New markets have opened up for ECS Group throughout Asia following its three-year deal with Jetstar Asia, chief operating officer, Adrien Thominet (pictured above) tells Air Cargo Week (ACW).
ECS took over as Singapore-based Jetstar Asia’s general sales agent at Changi Airport and 25 stations across its Asian network on 22 October, managing freight enquires, reservations and processes on behalf of the low cost carrier.
Jetstar Asia operates a fleet of 18 aircraft and makes more than 600 weekly return flights across 25 destinations in 13 countries.
Thominet tells ACW: “Winning the low cost airline as a customer can be seen as a major success achieved by our group in Asian region. This fit perfectly well with our recent acquisition in Southeast Asia’s AVS GSA Group. This thereby strengthening our position in a very vibrant and rapidly growing market.”
The Jetstar contract, Thominet says, confirms ECS’s legitimacy and experience in setting up a Total Cargo Management contract and is a real opportunity to develop innovative and tailor made solutions.
ECS has just launched a dedicated cargo website for Jetstar and Thominet says: “Customers will be able to find the products and services offered including the network of countries Jetstar operates in Asia Pacific.
“The site also includes the flight schedule, frequencies and timings of services. Track and trace System, e-booking and direct access to customer’s service are provided by this new platform.”
Thominet tells ACW logistics has evolved and ECS is offering new services and support to add value and growth. “The second “S” in GSSA implies outsourcing can mean marketing to business intelligence, new innovative IT system or any tailor-made services, even Total cargo management, airlines require. We can also be a strong support to create new routes.”